Refund policy

We are so confident that you will be satisfied with the quality of our labels that we offer a 30 day Money Back Guarantee if you are actually dissatisfied with the quality.

Our labels are customized products so we generally don't accept returns unless you have an issue with the quality or application of our products. We continuously test our labels to make sure that the quality is consistently good. We stand behind our product and will refund the full order amount if our labels don't work for you. Please contact us if you have any quality issues and we will on resolving the problem or issuing a refund.

We cannot be responsible for customer error, however if we made the error then we will send you replacement labels right away. You must notify us of any errors within 30 days of the order.

Because of the custom nature of our clothing labels and clothing stamp, once an order has been processed changes usually cannot be made. If you would like to make a change after submitting an order, please contact us immediately since processing usually starts right away.

Contact us at toll free at (855)552-2357 or shoot us an e-mail at info@starlightlabels.com.